Refund
When can I expect refund for my returned item?
Once we receive the original item, we will do quality check within 2 days and initiate refund.
– For prepaid orders, it will be initiated immediately to card/bank account. Your bank will take a maximum of 7 to 10 business days to credit this amount.
– For cash on delivery orders, it will be credited to your bank account through a NEFT transfer within 2 hours.
We will also keep you updated on email.
What are the different modes of refund available?
Refunds are made to the original modes of payment for:
- Credit cards
- Debit cards
- Netbanking
- Wallets
For cash on delivery, refund will be to your bank account. E-Gift cards will be refunded in the form of E-Gift vouchers.
What are the details I must provide for a bank NEFT transfer?
You need to provide the following details:
- Bank account number
- Account holder’s name
- IFSC code (mentioned on your bank cheques)
How can I submit my bank's NEFT details?
You can email it to us at orders@houseofshikha.co with your order number and complete Bank details for NEFT Transfer.
I have not received the reimbursement of my courier charges. What do I do?
You need to email your airway bill/courier receipt at orders@houseofshikha.co. We will reimburse the charges to your bank account via NEFT transfer.